The snack stop that knows its regulars.

Lingkar Pintar machines sell drinks, snacks and fresh food in offices and on campuses. Pay with QRIS from any e-wallet or mobile banking app. Come back often and your circle rewards you.

See the Circle Bring one to your building

Lingkar Pintar vending machine with a glass front, a touch screen showing a QRIS code, a QRIS sign and a pickup drawer

Pay with QRIS

Collect stamps

Fresh today

One machine. One circle. One service behind it.

Lingkar Pintar is more than a vending machine. It is three things that work together, so every machine becomes a small shop people come back to.

Three linked rings: the machine, the Circle of people, and the service

The machineClear prices, cashless payment with QRIS, and your money back automatically if a product doesn't drop.

The CircleThe people who buy at a machine every day. They collect stamps, get deals, invite friends and choose what's stocked next.

The serviceA team that keeps every machine full, fresh and working, often before anyone notices a problem.

Good things inside, all day long.

A mixed menu, not just soft drinks: what people actually want at work or on campus, from morning coffee to an evening meal.

Cold drinksWater, teas, juices and milk, kept chilled.

CoffeeIced lattes and ready-to-drink coffee for the morning rush.

Fresh foodSandwiches, buns and fruit, delivered fresh and tracked to the day.

SnacksChips, cassava crisps, wafers and sweets for the afternoon.

MorningCoffee and breakfastBreakfast deals in the morning.

AfternoonSnacks and cold drinksHot day? Cold drinks move to the top.

EveningMeals and fresh foodFresh items near their date get cheaper, not thrown away.

Halal clearly labelledEvery product shows its halal status on the screen and in the app.

Freshness you can seeThe best-before date of the exact item in the slot, before you pay.

You choose what's nextThe Circle votes on the next product to try in each machine.

Pay with QRIS. Lingkar Pintar is cashless.

Scan the code on the screen with any e-wallet or mobile banking app. The price you see is the price you pay.

1Touch screenChoose your products here. When you pay, the screen shows one QRIS code for your exact order.
2QRIS signThe machine accepts QRIS only. No other payment is needed.
3Pickup drawerTake your product from here once it drops.

QRIS

One dynamic QR code per order. Pay with GoPay, OVO, DANA, ShopeePay or your bank's mobile app, and your receipt stays in that app.

If the code expires

Each code is valid for a short time. If it expires before you pay, the order is cancelled. Choose again and the screen shows a new code.

Our promise: a sensor checks that every product drops. If it doesn't, your payment is refunded automatically to the app you paid with, and you get a voucher for your next visit.

The Circle: why people come back.

Every machine has its own circle: the people who buy there every day. The Circle turns a quick purchase into a habit, and a habit into a small community on every floor and campus.

A circle of regular customers around one machine, with stamps collected along the ring

No app needed to join. Your phone number is enough to collect stamps at the machine. The app adds live stock, vouchers and your whole circle in one place.

For a building, the Circle means a pantry people actually talk about. For us, it means regulars instead of one-off buyers.

Stamp cardCollect a stamp with every purchase; a full card earns a free product. Saved at the machine with your phone number, or automatically in the app.

Vouchers and dealsBreakfast deals, lower prices on fresh food close to its date, and a voucher if a product doesn't drop.

Refer a friendShare your link; after their first purchase, you both get a free drink.

Vote the menuEach machine keeps one slot for something new. The Circle votes on what goes in it.

Machine wanted hereSuggest a spot for a new machine. Popular suggestions go to our site team.

LaterGames and photoboothSpin-to-win after a purchase, floor-versus-floor challenges, and a photo with a branded frame to share.

First buyPays with QRIS and sees a stamp card on screen.

JoinsSaves the stamp with a phone number. No download.

Comes backA breakfast deal waits at their machine the next morning.

Brings a friendBoth get a free drink after the friend's first buy.

BelongsVotes on the menu and suggests new machines. A regular.

Thank you!

Receipt sent to your GoPay

8/10

You got 1 coffee stamp2 more, next coffee free

+62812 3456 78

123456789⌫0Save

Skip

6Done, with a stamp

Every buyer sees their stamp card, even without the app. A phone number saves it; a full card earns a free coffee.

08:524G ▮▮▮

Good morning

Hi there

7/10

3 more coffees, the 10th is freeCoffee card, valid at every machine

Nearest machinesSee map

Tower A LobbyIced latte in stock

2 minwalk

Canteen floor 3Low stock

4 minwalk

For you today

Sandwich −40% at Tower A LobbyUntil 19:00, while stock lasts

Home

Map

Vouchers

Profile

The Circle in the app

Stamp card first, the nearest machines with live stock, and one deal for today. Opens straight from the QR on any machine.

Example screens with sample data.

Partner with us.

We bring, run and care for every machine. Our partners get a pantry close by, income from their space, and a Circle of people who come back to their building.

Why partner with Lingkar Pintar?

Zero effortWe install, stock, clean and repair. No staff needed on your side.
Income from your spaceA share of sales or a fixed rent, with a statement every month.
A pantry close byDrinks, snacks and fresh food, with halal status shown for every product.
Your own portalLive sales, commission earned and service tickets for your machines.

Offices and campuses

Host a machine in your lobby, canteen or library.

Revenue share or a fixed rent
Staff pricing and subsidised pantry options
Your own portal of sales and service

Brands

Reach office workers and students where they buy every day.

Your own slots in chosen machines
Screen time on the 22-inch display
Sampling and launch campaigns through the Circle
Campaign and slot performance reports

Fresh food suppliers

Local kitchens and bakeries supply fresh items daily.

Orders planned from real sales
Every batch tracked to its best-before date
Less waste: near-date items are sold at a discount

Site visitWe look at footfall, the best spot and the power socket.

ProposalA placement model that fits your site.

InstallationWe place, stock and test the machine.

LiveSales start, with a statement every month.

Revenue shareFixed rentHybridFree placementSubsidised pantryMachine rental or purchaseBrand sponsored

Full partner details

Technology you never have to think about.

Every machine runs on our own hardware and software. That's why it can do these four things for you.

Fresh by dateThe machine knows which batch is in which slot, and blocks anything past its date.

Fair by designA drop sensor checks every product. If it doesn't drop, you get your money back.

Bring Lingkar Pintar to your building.

Offices, campuses, brands and suppliers: let's start with a site visit.

Become a partner For investors

Grow with Lingkar Pintar.

We place, stock, run and repair smart vending machines. You choose how to take part: host a machine, reach buyers with your brand, or supply the fresh food inside. This page shows what you get, what it costs you and how to start.

How to start Common questions

Offices, campuses and buildingsHost a machine and give your people a pantry, with a share of sales or rent.

→

BrandsShelf space, screen time and sampling where people buy every day.

→

Food suppliersOrders planned from real sales, with less waste.

→

Why partner now.

Buildings compete for tenants, brands look for new places to meet buyers, and a young workforce expects food close by. Lingkar Pintar sits where all three meet.

76.1%

Jakarta CBD office occupancy

In Q1 2026, with no new office buildings completed that quarter.

Source: CBRE, Q1 2026

49.27%

Gen Z and millennials

Their share of Indonesia's 284.67 million people in 2025.

Source: BPS via Databoks, 2026

US$642M

Retail media in Indonesia

Projected for 2025, growing 17.8%.

Source: GroupM via Campaign Indonesia

Beverages in ad spend

Indonesia's largest advertising category in the first half of 2025.

Source: Nielsen, 2025

For offices, campuses and buildings.

You give us a spot people pass every day. We do everything else, and you see every sale and every service visit in your own portal.

A pantry for your peopleDrinks, coffee, snacks and fresh food, with halal status shown for every product. Paid with QRIS.
Income from your spaceA share of sales or a fixed rent, depending on the model you choose.
No work for your staffWe stock, clean and repair the machine.
Staff pricingYour employees can get their own prices, or you can subsidise part of their purchase.
A say in the menuRequest products, or set rules such as halal only.
Your own portalLive sales, commission earned, service tickets, product requests and invoices to download.

Sketch of the site host portal.

A busy spotA place that people pass every day.

PowerA power outlet near the machine.

AccessAccess for our team to refill and service the machine.

Site visit. We check these details with you during the site visit, before we propose a contract model.

Pick the model that fits your site.

Every machine sits under a contract. We recommend a model after the site visit.

Model	How it works
Revenue share	A percentage of net sales, which can rise with volume.
Fixed rent	A monthly fee per machine.
Hybrid	A minimum guarantee, plus a share of sales above an agreed level.
Free placement	You get the service, with no payments either way. Suited to small sites.
Subsidised pantry Employee benefit	You pay part or all of the price for your employees, invoiced monthly.
Machine rental or purchase	You rent or own the machine, and Lingkar Pintar runs it as a service.
Brand sponsored	A brand pays for placement or branding and gets its own slots or screen time.

What the contract covers

Contracts are available in Bahasa Indonesia and English.

Dates and renewalStart and end date, renewal and notice period.

CommissionHow your share is calculated, with an automatic statement every month.

Product rulesFor example halal only, or no sugary drinks.

Service levels and costsService levels, who pays for electricity, and insurance.

For brands: meet buyers at the moment they buy.

Office workers and students stand in front of our screen every day, ready to choose. Pick one way to work with us or combine them, and follow the results in your brand partner portal.

Shelf

Your own slots in chosen machines, or a fully brand-sponsored machine.

Screen

Your content in the idle loop on the machine's 22-inch screen.

Sampling

Buyers get a free trial size after scanning, and you get a lead with their consent.

Circle campaign

You fund a discount or voucher for your product, and see how it performs.

Launch

Put a new product in the trial slot and let the Circle vote on it.

An example campaign

Step 1SampleBuyers get a free trial size after scanning at selected machines.

Step 2ConvertEveryone who tried it gets a voucher for the full product.

Step 3KeepThe product stays where buyers want it.

Step 4MeasureSales are compared with similar machines without the campaign.

What you see, and what you don't. Your brand partner portal shows campaign performance, how your slots perform and insights about your audience. Brands see aggregated, anonymous results. Personal data stays with Lingkar Pintar and is only used with consent, in line with Indonesia's personal data protection law (UU PDP).

For food suppliers: orders from real sales, less waste.

Local kitchens, bakeries and producers supply the fresh food and local favourites inside every machine. We order from real sales, not guesses, and sell items close to their date before they go to waste.

ForecastWe forecast what the fleet will sell.

OrderYou receive a purchase order by email or WhatsApp.

DeliverGoods are scanned on arrival at our warehouse.

TrackEvery batch gets its best-before date, and the earliest date goes out first.

SellItems close to their date get cheaper automatically.

Get paidOn the payment terms agreed with you.

What we need from you

Product informationEAN barcode, size and weight, storage and shelf life, allergens and nutrition, and photos with a short description in Bahasa Indonesia and English.
A food registrationBPOM registration, or for home-industry food an SPP-IRT certificate, applied for online through OSS RBA and valid for 5 years. Source
Halal certificationFrom 18 October 2026, food and drink from micro and small businesses must be halal certified; medium and large businesses since 17 October 2024. Source: BPJPH
Certificate detailsThe halal certificate number and its expiry date, stored for every product.

What you get from us

Orders planned from real salesPurchase orders based on what the fleet sells.
Less wasteThe machine knows which batch sits in which slot. Items close to their date get cheaper, and anything past its date is blocked.
A clear scorecardEvery delivery is tracked for being on time, being complete, the shelf life left at delivery, and price stability.
Agreed payment termsTerms, lead times and price lists are kept in your supplier record.

From first talk to first sale.

Every partnership follows the same steps. We agree the timing with you.

Step 1First talkWe learn about your site, brand or kitchen.

Step 2Site visitWe look at footfall, the best spot and the power socket.

Step 3ProposalThe contract model, product rules and service levels.

Step 4InstallationWe place, stock and test the machine.

Step 5Monthly statementYour sales and earnings, every month.

Step 6ReviewWe look at results together and adjust.

Common questions.

What partners usually ask before they sign.

How do people pay?

With QRIS only. Lingkar Pintar is cashless: buyers scan the code on the screen with any e-wallet or mobile banking app, such as GoPay, OVO, DANA or ShopeePay.

What does hosting a machine cost us?

It depends on the contract model. In free placement there are no payments either way; in the subsidised pantry model you pay part or all of the price for your employees, invoiced monthly. Who pays for electricity is set in the contract.

Who refills and repairs the machine?

We do. Our team stocks, cleans and repairs every machine, and the machine reports its own faults so a technician knows what to fix. If a product doesn't drop, the buyer's payment is refunded automatically.

Can we choose the products?

Yes. You can request products in your portal and set product rules in the contract, such as halal only. Every machine also keeps one slot for trying something new.

Is everything halal?

Every product shows its halal status on the screen and in the app. From 18 October 2026, food and drink from micro and small businesses must be halal certified, and we store the halal certificate number and expiry date for every product.

How long is the contract?

Start and end dates, renewal and the notice period are set in each contract.

How do we receive our share?

Every month you get an automatic statement of sales and commission, and your invoices are in your portal.

What data do you collect about our people?

Sales per machine and, only for Circle members who agree, their stamps and preferences. Hosts and brands see aggregated, anonymous results, and members can ask us to delete their data, in line with UU PDP.

Let's start with a site visit.

Tell us about your building, your brand or your kitchen, and we'll come back with a proposal.

See the steps Back to Lingkar Pintar

A fleet that runs itself, and a circle that brings people back.

Lingkar Pintar combines its own smart machines with an engagement layer that turns buyers into regulars. The pilot starts with 5 to 10 machines in office towers and campuses.

Habit, not impulseThe Circle is built to raise repeat visits, measured against the pilot baseline.

We own the stackOur own microcontroller board and software: no vendor lock-in, and every data point is ours.

Fair by designCashless with QRIS, and a drop sensor on every vend: no drop means an automatic refund.

Live

fleet status, example

OnlineNeeds refillErrorOffline

Indonesia already pays by QR.

QRIS is how Indonesians pay every day, and the vending market keeps growing. The gap is an operator that runs a mixed fleet well and gives people a reason to come back.

+143.64%

QRIS transactions, year on year

In November 2025. Any e-wallet or mobile banking app pays at our machine.

Source: Bank Indonesia via IDX Channel

USD 811.8M

Indonesia vending market by 2030

From USD 435.2 million in 2024, growing 9.90% a year from 2025 to 2030.

Source: Next Move Strategy Consulting

0.7%

QRIS fee per sale

The Bank Indonesia rate for regular merchants, per successful transaction.

Source: Midtrans

US$642M

Retail media in Indonesia

Projected for 2025, growing 17.8%. Brands pay to reach buyers where they buy.

Source: GroupM via Campaign Indonesia

Where we win. Running machines well is necessary, but it is not enough. Lingkar Pintar competes on the Circle, which turns buyers into regulars; on mixed goods with fresh food and shelf-life control; and on trust at every machine: an automatic refund plus a voucher when a product fails to drop, and live stock in the app before you walk over.

How Lingkar Pintar makes money.

Product sales carry the business from day one. Brand partnerships on the screen and in the Circle add more revenue lines on the same platform.

Product salesThe core: drinks, coffee, snacks and fresh food, priced per machine group.

Brand placement and screen timePaid slots, sponsored machines and content on the 22-inch screen.

Sampling and brand-funded dealsBrands pay per sample or fund vouchers for their own products.

Site servicesSubsidised staff pantries invoiced to employers, and machine rental or purchase.

Platform licensingOur software and board licensed to other operators.Later

What the pilot has to prove

We prove the unit economics on 5 to 10 pilot machines before building the full engagement layer. Each phase must pay for the next.

Revenue and gross margin per machine per day, per slot and per product
Uptime, sold-out hours and spoilage
Cost per visit and revenue per visit

Exit criterion: a positive machine P&L on at least half of the pilot machines.

Repeat rateShare of sales from known Circle members. The Circle's main job.

Sales per machine per dayRanked across the fleet, with a suggestion per machine: relocate, change the mix or add capacity.

Cost per visitVisits only when needed, with exactly what's missing.

Why this system: we own the whole stack.

Instead of buying separate telemetry, payment and loyalty tools, we build our own microcontroller board and run our own software, so the machine, the data and the Circle all belong to one platform.

Inside the machine a microcontroller runs the motors, drop sensor, lock and cooling, and a small computer runs the touch screen and QRIS payments. Both report to the Lingkar Pintar platform, which serves the consumer app, the web console and the field app.

No vendor lock-inNo Android board and no rented telemetry. Every sensor, motor and screen is ours to steer and measure.

Repaired on siteA spare board per region, so a technician swaps it on site and the old one is repaired at the workshop.

Protects itselfAlert limits are built into the microcontroller: it disables chilled slots or stops a jammed spiral on its own.

Fair by designPay first, vend after. The drop sensor confirms every vend; no drop means a retry, then an automatic refund.

Every data point is oursEach vend, door opening and temperature reading feeds forecasting, pricing and the Circle.

One platform, many revenue linesThe same stack runs sales, the Circle, brand campaigns and, later, other operators' machines.

The engagement engine behind the Circle.

Every purchase teaches the system something. It uses that to give the right person the right reason to come back, within a budget.

1
BuyPaid with QRIS. Every sale is an event with machine, product and time.
2
RecogniseA phone number, app QR or payment links the sale to a Circle member, with consent.
3
RewardA stamp, a deal at their usual machine, or a friend invite, capped by budget.
4
ReturnThe next visit is measured against a control group, so every reward proves its value.

One loop keeps every machine selling.

Sales on the machine feed the console. The console sends routes, prices and repair tickets out. The field team keeps the machine selling. Then it starts again.

1
SellKiosk. The customer picks, pays with QRIS, and the product drops. If it doesn't, the payment is refunded automatically.
2
SenseEvery vend, door opening, temperature reading and tap becomes one event on one stream.
3
DecideWeb console. Alerts arrive from the machines and sort themselves by urgency; routes, prices and assortment are planned from real sales.
4
ActField app and service mode. The route team refills exactly what is missing; the technician arrives knowing the fault.

Own the stackA small computer plus our own microcontroller. No vendor lock-in on telemetry.

Fair by designPay first, vend after, and an automatic refund when the drop sensor sees nothing.

One event streamOperations, finance, marketing and AI read the same data.

Shared identityOne customer ID, one product ID, one machine ID everywhere.

Deals work everywhereThe same deal or voucher works on the kiosk, in the app and through a QR.

Operations, screen by screen.

How the fleet actually runs, for investors only. Four flows cover the whole loop; all data on the screens is illustrative.

Buy in a few taps

The consumer flow at the machine. Every screen has one main action in yellow and a way back. Scroll sideways through the steps.

1Idle screen2Menu3Product detail4Pay with QRIS5Dispensing6Done

Tower A Lobby, open 24 hours

Thirsty? Hungry? It's right here.

Touch to start

See the menu and pay from your phone. Scan this code.

1Idle screen

Plays when nobody is using the screen. Rotates offers, brand content and paid ads.

Wakes on the proximity sensor before a touch
Promo slides follow the time of day
QR opens the machine menu on the phone, no install

AllCoffeeCold drinksSnacksFood

Best seller1

🥤

Iced palm sugar latte

Rp 18.000

💧

Mineral water 600 ml

Rp 5.000

2 left1

🍞

Chocolate cheese bun

Rp 9.900

−40%

🥪

Grilled chicken sandwich

Rp 13.200 ~~22.000~~

🍵

Iced jasmine tea

Rp 7.500

🍠

Spicy cassava chips

Sold out, refill this afternoon

Rp 22.0002 items, save Rp 5.900

Pay

2Menu

Ranked per session: deals and best sellers here now, then the rest. Bundles apply by themselves in the cart.

An "only 2 left" badge when a slot runs low
Expiry markdown shows as a −% badge
Sold-out items stay visible with the refill time

🥤

Iced palm sugar latte

Rp 18.000

HalalBest sellerBest before 26 Sep

180kcal

18 gsugar

95 mgcaffeine

Contains milk. 250 ml bottle, serve cold.

🍞

Add a chocolate cheese bunMakes it a breakfast deal, save Rp 5.900

Add

Pay Rp 18.000

3Product detail

Optional step: opens on a long tap or the info icon. Most customers go straight from menu to pay.

Halal, nutrition and allergens from the product master
Shelf life date from the batch in this slot
One upsell only, the one the bundle engine picks

Scan to pay

Use any e-wallet or mobile banking app

2:14

Rp 22.000

Iced palm sugar latte, chocolate cheese bun

GoPayOVODANAShopeePayBCAMandiri

Cancel order

4Pay with QRIS

Dynamic QRIS with the exact amount and order ID. The ring shows the time left; when it runs out, the order cancels cleanly.

One dynamic code per order; any e-wallet or bank app works
The price on screen is the price charged
The receipt goes to the app that paid

🥤

1 of 2

Dispensing your product

Iced palm sugar latte from slot A1

✓Payment received

1Iced palm sugar latte

Chocolate cheese bun

Take it from the drawer below

5Dispensing

The vend controller drives the spiral, the IR curtain confirms each drop, then the next item starts.

No cancel button here: money is already taken
Pickup arrow points to the real drawer, and the drawer light turns on
No drop after one retry sends the customer to screen 7

Thank you!

Receipt sent to your GoPay

Rp 22.000 paid with QRISIced palm sugar latte, chocolate cheese bun

Take your product from the drawer below

Back to the start screen in 20 seconds

Back to menu

6Done

Confirms the payment and where the receipt went, then hands the screen back to the next customer.

The receipt goes to the e-wallet or bank app that paid
A reminder to take the product from the drawer
Returns to the idle screen after a short pause

When a machine fails

Cooling fails on machine LP-0142 in a Kuningan office lobby. The customer is protected first, the system reacts by itself, and the technician arrives knowing the cause.

1Refund at the kiosk2Machine protects itself3Alert and ticket4Technician fixes5Back on sale

08:12A chocolate cheese bun jams in slot D2 and does not drop after two tries. The kiosk refunds the payment to GoPay, gives a voucher and disables the slot.
08:26Chilled zone above 8 °C for 20 minutes. The threshold built into the microcontroller trips: the machine disables 12 chilled slots, blocks 2 sandwich batches and sends the alert.
08:27Ticket #T-2291 opens. The area technician gets it on WhatsApp with the likely part: a compressor capacitor.
09:40The technician taps a staff card. Service mode shows only the faults, the tests and the checks needed before leaving.
10:15Every test passes. Slots go back on sale, the ticket closes, and the console shows the machine green again.

Chocolate cheese bun did not drop

We tried twice. Your money is being refunded.

Iced palm sugar latteDispensed

Chocolate cheese bunRp 9.900 refunded

To GoPayautomatically

A voucher for youScan to save. Valid at every machine.

Report

Choose another product

7Product did not drop

States exactly what failed, what was refunded, to where and how fast. The voucher turns a bad moment into a reason to return.

The slot is disabled until a technician checks it
A ticket opens in the console automatically
A report button lets the customer add a photo

Ticket #T-2291, criticalCooling failedOpened 08:27. Bring a compressor capacitor.

To fix 1 of 2 fixed

Chilled zone 9.4 °CLimit 8 °C. 12 chilled slots off until the test passes.

Test cooling

Slot D2 jammedSpiral replaced. Slot active again.

Vend test passed

Required before closing the ticket

Remove the 2 blocked sandwich batches

Photo of the replaced part

Tools

Calibrate sensor

Restart machine

Needs a part

Close ticket

Sells again once the ticket is closed and the door locked

8Service mode

Opens with a staff NFC card and shows only what's needed to fix this machine: the open ticket, each fault with the test that proves it's fixed, and what must be done before leaving. Stock, sales and full machine status stay in Fleet Management.

Faults come from the open ticket in the console
A slot goes back on sale only after it passes its test
Close ticket unlocks when every fault and check is done
Needs a part keeps the ticket open and logs the part
Every action is logged with the staff name

Alerts

Search machine or ticket

Open 4Critical 2CoolingPaymentDone

LP-0142 Cooling failed9.4 °C, 12 slots off

25 min

LP-0098 Spiral B3 jammed2 automatic refunds

1 h

LP-0121 OfflineNo heartbeat since 06:10

2 h

LP-0107 Stock 18%Already on the Kuningan route

3 h

LP-0133 QRIS failing 12%Payment provider notified

yesterday

LP-0142 Cooling failed

CriticalTechnician assignedTicket #T-2291

Alarm from machine: cooling failedAbove 8 °C for 20 minutes

08:26

Automatic actions12 chilled slots off, 2 batches blocked

08:26

Technician accepted via WhatsAppETA 09:40, bringing a compressor capacitor

08:31

Escalate to head of operationsIf not resolved by 12:26

12:26

Mark resolvedReassignOpen machine detail

Alerts

One inbox for every machine problem, sorted by severity and time. Alert thresholds are built into the microcontroller, so the console only receives the alert, the evidence and what the machine already did by itself. The inbox shows who is on it and when it escalates.

Fleet / South Jakarta / Kuningan

LP-0142 Tower A Lobby

Error: cooling Create ticketPush changes

OverviewSlots and planogramTemperatureTransactionsService historyContractSettings

Slots and stock36 slots, last filled 07:40 by the route team

Stock OK Below 30% Empty or jammed Auto-disabled

Chilled zone temperature, 24 hlimit 8 °C

Device healthheartbeat 12 s ago

ConnectionOnline

Pi CPU temperature58 °C

Compressor current0.4 A, should be 1.8 A

SoftwareAgent 2.4.1, VMC 1.7.0

Remote controllogged

Test vend

Restart screen

Reboot Pi

Unlock 15 min

Light schedule

Stop sales

Today's eventsfrom the machine event stream

08:26Above 8 °C for 20 minutes.Cooling alarm from the machine.

08:2612 chilled slots disabled automatically.2 sandwich batches blocked.

08:27Ticket #T-2291 created,WhatsApp to the area technician.

07:40Refill done,Route team, 64 units, photo verified.

07:12Door openedwith a route staff card, 28 minutes.

Machine detail

Everything about one machine on one screen. The slot grid mirrors the physical machine, so what the console shows is what the driver sees when the door opens. Chilled rows are hatched because the machine disabled them itself; D2 is outlined red for a jam, the same chocolate cheese bun that failed on the kiosk. The temperature chart and compressor current point at the cause before anyone drives there.

Keep every machine full

The biggest cost in vending is the visit. The route team only visits machines that need it, brings exactly what they need, and removes what is about to expire.

1Live stock per slot2Forecast overnight3Visit or skip4Pick list per crate5Route6Fill confirmed with photo

Fleet

Wednesday, 23 SeptemberSearch machine, location, SKUPush changes

Revenue todayRp 12.4M+8% vs last Wednesday

Machines online21 / 243 need checking

Critical stock slots7 slotOn the afternoon route

Uptime 30 days97,2%Fleet average

Fleet map, South JakartaUpdated 08:51

Kuningan Setiabudi Mampang

Needs action3 open

LP-0142 Temp 9.4 °CChilled slots off, area technician assigned

25 min

LP-0098 Spiral B3 jammed2 automatic refunds to customers

1 h

LP-0121 OfflineNo heartbeat since 06:10

2 h

LP-0107 Stock 18%Added to the Kuningan route

3 h

MachineSort: revenue today

Machine	Location	Status	Stock	Expiring < 48 h	Today
LP-0142	Tower A Lobby	Error	62%	2 units	Rp 1.842.000
LP-0107	Setiabudi Campus	Needs refill	18%	0 units	Rp 1.315.500
LP-0133	Mampang Campus	Online	81%	4 units	Rp 1.108.000
LP-0121	Kuningan Tower	Offline	55%	1 unit	Rp 642.000

Web console: fleet overview The control tower for Staff Fleet: health as rings, a map with status pins, actions sorted by urgency, and every machine's stock at a glance.

10:144G ▮▮▮

5/12

Kuningan routeVan B 1234 KJT, done around 15:40

LP-0142 Tower A LobbyEnter via dock B, check in with security

Arrive 10:26

A1Mineral water 600 ml+8

A3Iced palm sugar latte+6

B2Chocolate cheese bun+5

C4Chicken sandwich, expired−2

Open door

Start refill

LP-0098 Canteen floor 3, jam ticket

LP-0107 Setiabudi Campus, stock 18%

Field app: today's route

Pick list per slot straight from the crate, expired units to remove, and open tickets merged into the same route so nobody drives out twice.

Live stock per slotEvery vend lowers the count; the camera photo after each fill checks it.
Forecast overnightPer slot, using weekday, time of day, payday, holidays, Ramadan and weather.
Visit or skipEach machine is scored must visit, should visit or skip. Skipping saves driver time.
Pick list per crateOne crate per machine, packed first-expired-first-out and labelled with a QR.
RouteShortest route in Jakarta traffic, within each building's loading-dock hours.
Fill confirmed with photoCounts reconcile with the warehouse and the vend log; stock updates at once.

Change prices safely, then learn

Any change pushed to machines shows its difference first and rolls out in waves with an automatic stop. Performance then shows which machines earn their place.

1Choose change2Review difference3Pick machines4Roll out in waves5Measure

Push changes

New cold drink prices

Save draftStart wave 1

✓Change type✓Change details3Target machines4Schedule and send

Price change4 products, applies to all slots

Product	Old	New	Difference	New margin
Iced palm sugar latte	Rp 18.000	Rp 19.000	+5,6%	41%
Iced jasmine tea	Rp 7.500	Rp 7.500	same	38%
Mineral water 600 ml	Rp 5.000	Rp 4.500	−10%	29%
Chocolate milk 250 ml	Rp 9.900	Rp 9.900	same	33%

Target machines24 machines selected

All South JakartaOfficeCampusHospitalGym+ Pick machines

LP-0142 and LP-0121 get the change once they are online and healthy again.

Staged rolloutautomatic

Wave 1: pilot machinesLP-0133, LP-0107, LP-0098. Watch for 24 h.

Wave 2: half the fleetStarts if wave 1 passes checks.

Wave 3: rest of the fleetThursday 06:00, before the rush.

Stops automatically if sales of the changed products drop against similar machines, or payment errors rise. Old prices come back at once.

Price rules: never below cost plus a minimum margin, and a limit on price changes per machine per day.

Push changes

One wizard for anything pushed to machines: prices, planograms, screen content, software. It always shows the difference before sending, and rolls out in waves with an automatic stop, so a mistake reaches a few machines instead of the whole fleet.

Fleet performance

Last 30 daysExport

Revenue per machine per dayRp 1.180.000+6% vs previous 30 days

Gross margin36,4%+1.2 pts

Sold-out hours41 hRp 2.1M in lost sales

Uptime97,2%fleet average

Machine rankingsort: gross profit per day

Machine	Site type	Revenue per day	Margin	Uptime	Suggestion

Busy hours, all machinestransactions per hour

By site typerevenue per machine per day

Fleet performance

Answers the question the business asks most: which machines earn their place. Ranked by gross profit per day, not revenue, with a concrete suggestion per machine: keep, add capacity, change the mix, or move. The heatmap shows when the fleet sells, which drives dayparting and route timing.

Kiosk edge cases

Variations of the kiosk screens above, each with agreed copy and behavior before the build.

State	What the customer sees	What the machine does
Cooling failure	Chilled products are greyed out as temporarily unavailable.	Disables chilled slots, blocks affected batches and opens a ticket.
QR expired	A message that the QR code expired, with a prompt to pick again for a new code.	Cancels the order with the payment provider and returns to the menu with the cart kept.
Payment late	"Checking payment" with a spinner ring, for a short time.	Polls the provider; if the payment arrives after cancelling, it vends or refunds automatically.
Machine empty	The idle screen shows the nearest machine with stock and the walking time.	Stops taking orders and raises a must-visit for the route team.
Accessibility mode	Large text, all buttons in the lower half, audio feedback on.	Switched on by a fixed button at wheelchair height.
Language	All text switches between English and Bahasa Indonesia; prices stay in rupiah.	Remembers the choice for the session.

Build narrow, prove it, then grow.

Each phase must pay for the next. The pilot runs in office towers and campuses.

Phase 0

Prototype, 1 machine

Microcontroller, small computer, kiosk screens, dynamic QRIS, drop sensor, automatic refunds, event logging.

Exit: 500 vends without a stuck payment or lost product.

Phase 1

Pilot, 5–10 machines

Fleet console, alerts inbox, stock per slot, field app with pick lists, simple forecast, contracts and commissions.

Exit: positive machine P&L on at least half the machines.

Phase 2

The Circle

Stamps, vouchers, refer a friend, menu voting, machine suggestions, consumer app and PWA.

Exit: a measurable rise in repeat rate against the pilot baseline.

Phase 3

Scale and media

Route and assortment optimisation, markdowns, brand slots, screen media and a brand portal. Games and photobooth come later.

Exit: cost per visit and spoilage down, new revenue lines live.

Built for Indonesian rules from day one.

From 18 October 2026, food and drink from micro and small businesses must be halal certified. Legal counsel confirms each point before launch.

Area	What applies	What the product does
Halal	From 18 October 2026, food and drink from micro and small businesses must be halal certified; medium and large businesses since 17 October 2024; imported products by 17 October 2026. Source: BPJPH	The product list stores the halal certificate number and expiry date per product. Kiosk and app show the halal status of every product.
Personal data	UU PDP 27/2022, fully in force since 17 October 2024.	Consent per purpose (marketing, location, Circle profile), privacy notice on kiosk and app, deletion on request. No biometric data collected.
Payments	QRIS through a licensed payment provider. The Bank Indonesia fee for regular merchants is 0.7% per successful transaction. Source: Midtrans	Cashless: QRIS only. One dynamic QRIS code per order; the price on screen is the price charged; the provider's settlement report, our ledger and the machine's vend log are reconciled every day. No stored-value wallet is planned.
Food safety	Temperature logging for chilled goods; BPOM registration per product.	The cooling threshold in the machine blocks affected batches automatically; temperature log kept per zone.
Prize promotions	Rules on prize draws and consumer protection (UU 8/1999), relevant when games launch.	Every game gives a guaranteed prize, so no draw rules apply; confirm with counsel.
Platform and devices	PSE registration with Komdigi; SDPPI certification for our own boards with a radio; OSS business licence.	Register and certify before public launch.

The design system, explained.

One visual language for all four interfaces: the kiosk, the consumer app, the field app and the web console. Everything in it grows from one idea: every machine is a point on the ring.

Four principles

Every screen decision is checked against these four rules.

The ring means somethingCircles show progress or status: stock left, stamps, time to pay, stops done. Never decoration.

Readable at arm's lengthThe kiosk is read standing, in ten seconds. Big type, one decision per screen.

Two languagesEvery text exists in English and Bahasa Indonesia; one tap switches.

Calm until it mattersOperations screens stay indigo and grey. Red appears only when someone must act.

Color, and what each one means

Colors are named after Indonesian materials so the team can talk about them easily. Each has one job; mixing jobs is what makes interfaces confusing.

Nila · indigo#232C7A

Brand and structureHeaders, console buttons, the kiosk frame. 11.4 : 1 on white.Not for customer calls to action

Kunyit · turmeric#F5B421

The one customer action"Pay", "Start", deals. Only one per screen. Always with dark text.Not for warnings in operations

Daun · leaf#0F7F52

Good stateOnline, paid, halal, test passed. 5.0 : 1 on white.Not for buttons

Cabai · chili#D93A2B

Act nowErrors, expired items, critical alerts.Not for prices or discounts

Tinta · ink#161A33

Text and dark surfacesBody text, service mode, the field app header.Not pure black

Batu · stone#6B7085

Quiet and offlineSecondary text, disabled, offline machines.Not for anything the user must read first

Type: one family, clear steps

Plus Jakarta Sans, an open-source family made for Jakarta's city identity. Weights 400 to 800, with tabular figures so prices line up.

Display · 800 · 56 pxRp 22.000

Kiosk title · 800 · 40 pxScan to pay

Kiosk body · 600 · 28 pxTake your product from the drawer below

App body · 500 · 16 px3 more coffees, the 10th is free.

Console table · 600 · 14 pxLP-0142 · Tower A Lobby · Rp 1.842.000

Caption · 700 · 12 pxUpdated 08:51

Space and shape

A 4 px grid, doubled on the kiosk. The rounder an element, the more it is about a person or an action; the squarer, the more it is about data.

Pill
buttons, chips

22 px
customer cards

14 px
console cards

6 px
table cells

The ring component

The signature element, taken from the logo. One component does four jobs across the product, always read the same way.

Stock left in a machine

Stamps on a card

Time left to pay

Route stops done

Core components

The same building blocks appear on every interface, adjusted only in size.

Buttons

Pay Rp 22.000Push changesBackStop sales

Kunyit for the customer's one action, Nila for staff actions, outline for the way back, red outline only for destructive staff actions.

Machine status, everywhere the same

OnlineNeeds refillErrorOffline

Always color plus a word, never color alone.

Badges

HalalBest seller−40%2 leftBest before 26 Sep

Product tile

Best seller

Iced palm sugar latteRp 18.000

−40%

Chicken sandwichRp 13.200

Four interfaces, one system

The same tokens and components, sized for where and how each interface is used.

Interface	Who	Canvas	Body text	Touch target	Character
Kiosk	Consumer, Technician	1080 × 1920 portrait	28 px	88 px	Big, bright, one action per screen
Consumer app	Consumer	360–430 px	16 px	48 px	Friendly, stamp ring first
Field app	Technician, Staff Fleet	360–430 px	17 px	56 px	One-handed, readable in sunlight
Web console	Staff Fleet	1280 px and wider	14 px	Dense tables	Calm, indigo and grey

Voice

Say what happened and what happens next, with exact numbers.

Do"The product did not drop. Rp 18.000 is going back to your GoPay automatically."

Don't"Sorry, transaction failed."

Do"Cooling above 8 °C for 20 minutes. 12 chilled slots are off until the test passes."

Don't"Warning: temperature anomaly detected."